My biggest gripe with Komperdells is their baskets - they fall off easily.
They must have more than one basket design - on our Komperdell/REI carbon poles it is near impossible to remove the baskets once you put them on. We did 200 miles on and off snow with three such pairs and never had an issue with baskets falling off. We left them on for non-snow sections because they were so hard to remove.
Good to know that tips from other brands work - it's always difficult to find such parts.
That's good to know about their baskets. It used to be they had a little post sticking out, and you gave the basket a quarter turn to lock it in place. It worked for awhile, but eventually it would loosen up and fall off, and once that happened it was only a matter of time before you'd lose one. I used to put nylon wire ties on to hold them in place. Eventually, it was the reason I swore off Komperdells. After you bought a couple of pairs of baskets you might as well have bought Lekis. But, then Black Diamond came on the market with a better locking mechanism.