When in doubt, politely request the person to get a copy of the written forest order so you can go over the specific requirements together. Based on my experience over the years, most of the office staff don't read their own forest orders, except fire restrictions which they often post on the wall. Do them a favor by helping them learn their own rules.
SN: This is a very sensible approach. I would really like to see it play out with the IAVC staff on their WAGBag policy.
