If you can reach the computer from the Internet, it is connected.
No traffic in the other direction could be the router, but is most likely a Windows problem - after all, it's been up for months, & this is not a recipe for success.
Have the staff reboot the box. This can be done by hitting the right circuit breaker, no need to get into the secret cavern.
Last edited by wagga; 06/21/15 04:44 PM. Reason: fixed ambiguity
