I've been really disappointed with REI last couple of years. In most cases, its like shopping at a big box store. Sales people do a lot of guessing, not well informed. Usual "help" is being waved over to the general direction of one department or another. Fitting for a pack is like hearing a rote recitation of a training video, not first hand knowledge or experience. Vapor barrier socks? Most of em don't know what a Sierra cup is, and a Kelty is a child carrier. I do my own research and shop online. Free delivery if you pick up at the store is about the only justification for their existence.
