the purpose of this thread is stated right up front, post #1, "This thread will give some background info, share some info, and open up discussion on a sensitive subject."
I believe that the purpose has been met.
I would suggest pursuing the proper channels to try and effect change.
I could not agree more: We hear you,
we hear you -- here, there, and everywhere. We agree! The current situation is not working, so where do we go from here? I believe that the complaints have registered, so now what is the best course of action to
effect change?